Today almost any  
 this tendency to describe  
 incremental improvements in such  
 lofty terms is clearly more hype  
 than reality,” he says. “Applying  
 technology that is far from stateof 
 FT673 
 L O G I S T I C S 
 improvement could  
 be claimed as an  
 ‘innovation’. However,  
 deliver Safe Accurate  
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 24 OCTOBER 2019 
 the-art may be better than what  
 was done before, but that does  
 not necessarily earn the label of  
 innovation.” 
 The three ‘K’s from the world  
 famous Toyota Production System  
 are used to make the point.  
 While Kaizen (literally change +  
 good) is evolutionary, Kaikaku  
 (literally change + transform)  
 is revolutionary. The third K in  
 Japanese is Kakushin, which  
 means ‘transform + new’. “It is the  
 Japanese word for Innovation,”  
 says Paul Stringleman, senior  
 intralogistics automation consultant  
 at Swisslog Australia Pty Ltd. 
 “In Japanese business theory  
 Kakushin is not just taking  
 something, polishing it up and  
 making it slightly better. Nor is it  
 taking an existing solution and  
 applying it to your own business.  
 Every now and then an opportunity  
 occurs to take the Kakushin step;  
 a genuinely innovative approach  
 that solves a problem in an entirely  
 new way. 
 “The simple way of thinking about  
 the distinction is that Kaikaku is  
 something new to you. Kakushin is  
 new to everyone.” 
 Swisslog has developed a detailed  
 white paper; Kaizen Paradox II –  
 How The Application Of Kaizen  
 Principles To Transformative  
 Technology Delivers Real  
 Innovation. 
 It provides a new understanding  
 of what innovation actually is, with  
 concrete examples from history and  
 the modern day. The white paper  
 provides guidance on how genuine  
 innovation can be achieved,  
 including how organisations can  
 approach business transformation  
 and investments that can deliver  
 genuine innovation. 
 This second white paper follows  
 on from; The Kaizen Paradox: How  
 Incremental Improvements Can  
 Impede Innovation, which explored  
 issues where small changes can  
 delay or even block transformative  
 investment. 
 “Innovation is a vital business tool.  
 It helps organisations take the big  
 leap forward. One that takes them  
 beyond their competitors rather  
 than just keeping up with them,”  
 adds Paul Stringleman. “You could  
 spell real innovation with a capital  
 K.” 
 Kaizen Paradox II – How The  
 Application Of Kaizen Principles  
 To Transformative Technology  
 Delivers Real Innovation, can  
 be downloaded at https://www. 
 swisslog.com/en-us/warehouselogistics 
 distribution-centerautomation/ 
 case-studies-andresources/ 
 white-papers. 
 WHEN REAL  
 INNOVATION  
 IS SPELT  
 WITH A ‘K’ 
 Genuine innovation is rarer than you might  
 believe, according to Paul Stringleman of  
 logistics automation specialists Swisslog. 
 “ 
 K 
 
				
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