P O W E R S Y S T E M S
PORTS OF
AUCKLAND
USES 24/7 SOFTWARE SERVICE
FOR NEW AUTOMATED CRANES
The newly signed software
service level agreement (SLA) with
Konecranes includes 24/7 software
technical support once the new
equipment goes live.
The equipment covered by the
software service level agreement
includes 27 new Konecranes
Noell automated straddle carriers
(A-STRADs) and 21 retrofits to
manually operated Konecranes
Noell straddle carriers that would
make them fully automated.
“Our upgrade to automated
straddles is essential to increasing
our capacity so that we can handle
the future freight needs of a rapidly
growing Auckland city,” says Ports
of Auckland chief executive Tony
Gibson.
“In order to deliver for the city, we
need to have confidence that any
problems with the automation
software will be resolved quickly and
efficiently. This SLA gives us that
confidence,” he says.
STRATALIGN’S
ROBUST, DURABLE AND SAFE
LIFTING SOLUTIONS
Workstation gantry’s, jib
and davit cranes are
unique lifting devices
right equipment to get the job done.
Like all Stratalign products, they’re
made to meet the conditions of
their particular environment with
corrosion-resistant finishes in
powder coat paint, galvanised or
stainless steel construction.
The foldable and moveable portable
aluminium gantry cranes are
versatile, light weight and improve
safety in the workplace. Foldable
units can be readily moved into
difficult confined spaces, while
moveable units are designed to
enable the safe manoeuvre of
suspended loads. Units are available
in different models, beam lengths,
adjustable lift heights and capacities
of up to 15000kg.
Contact Stratalign on 09 263 7725
or email sales@stratalign.co.nz.
Ross Clarke, left, programme manager, terminal automation, Ports of Auckland;
and Mario van den Heuvel, director, technical support, port service, Konecranes.
Mario van den Heuvel, director,
technical support, Konecranes
Port Service, says, “We very much
appreciate the trust of POAL in our
automated straddle carriers and
software. The software agreement
comes as part of the Konecranes
automation solution in order to
provide support under the most
critical circumstances, and also, to
provide piece of mind when changing,
upscaling or transitioning from manual
to automated operation. With around
the clock access to our experts and
for industrial and manufacturing
environments.
The Erikkila ProSystem design is
very durable with its closed profile
design. The systems surface is
treated with impact-resistant
powder coating, or galvanised
finish is also available. Each system
is carefully designed to suit your
unique workshop size and shape
that can either be ceiling mounted
or freestanding.
Thern davit cranes provide lifting
solutions to water and wastewater
treatment plants. From lifting
submersible pumps and mixers, to
raising filter screens and positioning
hopper cars, Thern provides the REN231
minimum failure response times,
the transition becomes easier.”
Under the SLA, Konecranes will
provide a 24/7 expert hotline,
continuous access to its service
desk, and the latest updates of all
the system software. Konecranes
will be able to react and resolve
software issues fast, as hotline
staff will establish a secure
remote connection to the POAL
Konecranes Noell straddle carriers
from anywhere in the world.
56 December 2018
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