Certainty in
Laboratory Weighing
Test Weights | Verified Testing
933 349 today
than ever before, Wedderburn now offer an
WARRANTY with all new Vibra Balances
Analysers and Heavy Duty Balances
range of classes, sizes and accuracies
are located throughout New Zealand
Calibrations, Calibration Reports and
your masses, scales and balances.
nz
WEDDERBURN
EXTENDED WARRANTY
5 YEAR WARRANTY
e n q u i r i e s @ w e d d e r b u r n . c o . n z
c a l l u s 0800 933 349
The Wedderburn weigh packaging system
reduces the giveaway and ensures each bag
weighs in-line with the customer’s target weights
For more information visit:
www.wedderburn.co.nz
The Tu Meke Friend cat and dog
snacks are packaged in 120g resealable
pouches. The Wedderburn
weigh packaging system reduces
the giveaway and ensures each bag
weighs in-line with the customer’s
target weights.
“If you’re packing it manually,
124g soon becomes 126g, which
can soon become 130g. By the
time you do that at 400 bags an
hour and you give away 10g per
unit, your kilo rate on this product
becomes very high. ROI is definitely
there with the automated system,”
says Stewart.
Managing expectations is important
in this industry he says. Some
customers want a solution that
simply isn’t possible as New
Zealand companies are usually
wanting their machines to process
too many variations of products,
which complicates things in the
long run.
Wedderburn reps understand the
limitations and communicate them
clearly to their clients from the
beginning says Stewart.
“We don’t like doing a deal based
on promising everything. We want
to show you when things are
going to be difficult or explain why
something won’t work, so we don’t
have customers expecting more
than we can deliver.” This is clear
from the great relationship between
Best Mates and Wedderburn.
“We need to manage the
customer’s expectations. Many
companies really struggle with that
as a business. Customers come
to Wedderburn wanting solutions
and we don’t want to tell them
it’s too hard or not possible, but
we are realistic with what we can
provide. We have many solutions,
but because New Zealand is
based around small to medium
businesses not everyone can afford
a half a million-dollar machine.
We provide affordable solutions
that move production from hand
packing to an automated solution
that grows productivity and
profitability.”
For Sam, the after-sale service has
been “absolutely fantastic.”
“It’s brilliant. They are really nice
guys and easy to deal with. If
there’s a problem they just figure
it out.”
This Wedderburn system allows for automated and manual packaging
The knowledgeable Wedderburn team were able
to advise what packaging suited the product
and in turn, specify a machine
Best Mates general manager Sam Leathem and Wedderburn national sales manager
Stewart Gibbs
This customised packaging machine means
Best Mates can optimise production
/www.wedderburn.co.nz
