Greater Certainty in
Laboratory Weighing
Precision Weighing | Test Weights | Verified Testing
Call 0800 933 349 today
9 Delivering more certainty than ever before, Wedderburn now offer an
extended 5 YEAR WARRANTY with all new Vibra Balances
9 Analytical Balances, Moisture Analysers and Heavy Duty Balances
9 Test Weights and Masses in a range of classes, sizes and accuracies
9 Our Accredited Technicians are located throughout New Zealand
and provide; IANZ Endorsed Calibrations, Calibration Reports and
Performance Certificates for your masses, scales and balances.
EXTENDED WARRANTY
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IANZ Calibration
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0800 933 349
providing our customers with the
best machinery and packaging
solution available.”
As with many small to medium
New Zealand food manufacturers,
Best Mates at first envisioned a
machine that could process their
entire range of products. Due to
the dramatic differences in size,
shape and weight of the dried pet
food range, it was decided that
focusing on the main products, and
doing them well, was a better, more
efficient solution.
This decision turned out to be the
right one says Best Mates general
manager Sam Leathem.
“The process has been
great. It’s been a real eye
opener because the
weigh packaging system was a
significant investment. There was
some skepticism about whether it
would be worthwhile because only
a certain number of our products
can go through the machine. But
it has 100% been the right thing
to do. It’s been really satisfying
watching the staff knocking that
product out.”
The Wedderburn team also
ensured the installation process
went as smoothly as possible by
introducing it slowly.
“Instead of installing the whole
solution all at once, which puts
stress on staff and management,
we installed it in stages. Installing
entire systems in one go would
mean production would stop
completely during the installation,
typically 4 – 6 days, which can
cause significant disruption that
would be very detrimental for any
small to medium sized business,”
says Stewart.
From this it’s clear customers can
rely on Wedderburn to provide the
whole package from start to finish.
Dedicated to providing solutions
that deliver on productivity,
they have a system set up at
Wedderburn Christchurch so
customers can test using their
actual product.
“Best Mates sent their products
down earlier and we ran them
through the system for a couple
of days before they came down
to visit. We picked them up from
the airport, carried out operational
testing and exhibited what we were
proposing and how it was going
to work for them. This allowed
them to see the machinery and feel
confident about it,” says Stewart.
“We have a really good bunch of
technicians around New Zealand
that we train, and they offer that
interaction with the customer. It’s
all about cooperation, support and
providing on-site maintenance as
required.”
Not only was the installation
process smooth but having an
automated weigh packaging
system means the product can
be packed with more accuracy
compared to manual packing,
which saves money from the onset.
Ongoing technical
maintenance support
Sales and service
centres nationwide
For more information visit:
www.wedderburn.co.nz
"From this it’s clear
customers can rely
on Wedderburn to
provide the whole
package from start
to finish. "
This Wedderburn customised
weigh packaging system
has opened new doors for
premier pet food company
Best Mates
/www.foodtechnology.co.nz
/www.wedderburn.co.nz
/www.wedderburn.co.nz
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